How does our Shipping work ?
We have both standard and express delivery options for most of the countries that we ship to. One you have entered your delivery details on our website, all available delivery options will be shown to you.
Your order will be dispatched out for delivery using the most suitable carrier to ensure you receive your order at the earliest.
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
International Shipping Rates & Delivery Time
Shipping charges for your order and estimated delivery time will be shown at checkout.
Customs, Duties and Taxes
All prices listed are inclusive of customs duties. You will not be charged any additional fees when your order arrives in your destination country, unless otherwise specified. This means that you will not have to pay any additional fees when your order arrives in your destination country. Our team will be happy to assist you in providing any further required information for you.
Returns & Exchanges
Goods can be returned in the designated period. The exact return period and return policy differs from product category to category. Please contact our customer service for the detailed information. Customers returning goods are responsible for freight charges.
Wrong size items and items with quality issues can be exchanged. For defective products, if a defect or damage is confirmed on the returned products, we will give you a complete refund including the shipping fee incurred in the delivery process or else we will send out a new package with the same.
For exchanges; Items must be in their original packaging, all the original boxes must be intact and included, along with all packaging materials, manuals, blank warranty cards, plus all accessories and documents provided by the manufacturer. Goods found to be tampered with by the customer will not be replaced but returned at the customer's own expense.
Terms & Conditions
Our Terms & conditions provide detailed information about the contract between You and Mirror Mirror governing your use of our website.