Terms of service
Mirror Mirror Terms & Conditions
You will be solely responsible for all access to and use of this website by anyone using the password and identification originally assigned to you whether or not such access to and use of this website is actually authorized by you including without limitation all communications and transmissions and all obligations including financial obligations incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify Mirror Mirror of any unauthorized use of your password or identification or any other breach or threatened breach of this Website's security.
By creating an account with Mirror Mirror, you acknowledge that we may send you promotional or marketing emails from time to time. If you do not wish to receive those emails, please use the link provided at the bottom of the email to unsubscribe from our email list.
In accordance with Customs regulations customers must provide valid and accurate data. All consignee names, address and payers name should be valid. Certain countries request that the consignee submit their ID or passport to clear the package or for payment verification purposes. It is the customer’s sole responsibility for the accuracy of data that they provide to us.
It is the customers sole responsibility to pay any import tax due to the customs in compliance with the local regulations in your destination country. Should the buyer refuse the package due to import duties or taxes, the buyer takes full liability for all the costs involved in the process.
Should any information be incorrect and prevent any shipment or deliveries or customs clearance, we will not be held responsible and will not offer any compensation in such cases. As the importer, customers are responsible for complying with all laws and regulations in their own countries.
In case you detect that an error occurred when entering your personal data during your registration as a user of our Services, you can modify them in the section "My Account". In any case, you will be able to correct errors related to the personal data provided during the purchase process by contacting us. If you detect an error in your order after the completion of the payment process, you should immediately contact our customer service or email address above to correct the error.
Whilst all efforts are made to ensure accuracy of product descriptions, specifications and pricing there may be occasions where errors arise. Should such a situation arise, Mirror Mirror cannot accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. The information displayed is considered as an invitation not as a confirmed offer for sale. The contract is confirmed upon supply of goods.
All prices are correct at the time of entering the information on to the system. If for some reason we are unable to ship your goods, the value of the items that are not shipped will be refunded to your wallet in your Mirror Mirror Account or to the original method of payment.
All prices are exclusive of delivery charges. The total cost of the order is calculated by combining the price of the products & the delivery charge. Prices may change at any given time, however price changes shall not affect the orders for which we have sent an Order Confirmation.
Shipping times displayed on our website refers to a rough estimate provided to us by our logistics partners. Since the actual delivery of your order can be impacted by many events , we suggest that if customers have a special occasion or event that they wish to use their item, that they order their items well in advance. Rest assured we will put our best effort to ensure that all customers receive their packages in a timely manner.
If you have not received your delivery within 60 business days, please contact us at Support@MirrorMirrorNow.com | Whatsapp +94 765 65 65 75 | Fb.com/MirrorMirror.lk
Customers are responsible for providing complete and accurate shipping addresses. Mirror Mirror cannot make changes to your shipping address once a package has been shipped, and Mirror Mirror is not liable for packages lost due to incomplete or inaccurate addresses.
Both parties agree that, following order dispatch, transportation is the sole responsibility of the third-party logistics company. During this stage, full ownership of the product(s) belongs to the buyer; all associated liability and risks during transportation shall be borne by the buyer.
Any claims by Buyer against Mirror Mirror for shortage or damage occurring prior to such delivery to carrier must be made within five (5) days after receipt of the goods.
Goods can be returned in the designated period. The exact return period and return policy differs from product category to category. Please contact our customer service for the detailed information. Customers returning goods are responsible for freight charges.
Wrong size items and items with quality issues can be exchanged. For defective products, if a defect or damage is confirmed on the returned products, we will give you a complete refund including the shipping fee incurred in the delivery process or else we will send out a new package with the same.
For Exchanges; Items must be in their original packaging, all the original boxes must be intact and included, along with all packaging materials, manuals, blank warranty cards, plus all accessories and documents provided by the manufacturer. Goods found to be tampered with by the customer will not be replaced but returned at the customer's own expense.
Unless stated otherwise, all content that you submit to Mirror Mirror will be treated as non proprietary and Mirror Mirror shall have right to use, copy, distribute, display, publish and create derivative works from such Submissions by any means and in any form. By such submission, you agree not to raise any dispute in connection with any use of the entry by Mirror Mirror in the future.
Unless otherwise indicated expressly in these Conditions, our liability regarding any product acquired on our website shall be limited strictly to the price of purchase of said product.
We have made every effort to display, as accurately as possible, the colors of our products that appear on the Services. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate and there may be minor colour differences between the product displayed and the product received. .
Should you have any further questions feel free to contact us anytime through Support@MirrorMirrorNow.com | Whatsapp +94 765 65 65 75 | Fb.com/MirrorMirror.lk